Instore Returns & ExchangesUpdated 2 months ago

If you wish to return or exchange an item in-store, please ensure you have:

• A purchase receipt, and it is within the 14 day return window

• An online order number if the item was purchased online

To view our store locations and opening hours, please  here.

Refunds:

• Refunds can only be processed onto the original card/method used for the purchase.

• If this is not possible, the refund will be issued onto an ORTC gift card.

Please note: Clearance products cannot be exchanged or returned in-store.