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ORTC Help Centre

Welcome to ORTC Rewards -&#xA0;our loyalty program designed to reward you every time you shop.Membership is completely free, and every eligible purchase helps you earn Reward Points that can be redeemed on future orders, while unlocking exclusive member benefits as you progress through our Bronze, Silver and Gold tiers.Whether you&apos;re shopping with us for the first time or you&apos;ve been part of the ORTC community for years, ORTC Rewards is our way of saying thank you.<hr>

Welcome to ORTC Rewards - our loyalty program designed to reward you every time you shop. Membership is completely free, and every eligible purchase helps you earn Reward Points that can be redeemed on future orders, while unlocking exclusive member

What is ORTC Rewards?

ORTC Rewards

Update or edit my order or shipping address?

Cancel my order

Order Fulfillment & Shipping

Click & Collect

Pre-Order Items

Order Confirmation

Gift Cards

Returned Orders/Failed Delivery

How to use a gift card

Order Assistance

Fulfillment Time

Pick Up Location

Holding Period

Returning or Exchanging Click & Collect Orders

Click & Collect Pricing

Click & Collect Open Hours

Shipping Options & Delivery Timeframes

Dispatch & Order Processing

Track My Order

International Shipping

Changing Your Delivery Address

Returned to Sender

Missing or Delayed Parcels

Shipping Protection

Pre-Orders

Shipping & Delivery

Australia, New Zealand & USA Returns & Exchanges

FREE Instant Exchanges

In-Store & Click & Collect Returns

ORTC Bonus Store Credit

Refunds & Consumer Guarantees

Return Eligibility

Return Label Troubleshooting

International Returns

Gift Returns

Return Processing Times

Returns Portal Troubleshooting

Faulty, Damaged or Incorrect Items

Returns & Exchanges

Your Free Gift

Using Gift Cards with Discount Codes

New Subscriber Discount Code

Checkout

Sustainability & Ethics

Caring for Your ORTC Pieces

Received a Faulty Item

Unisex Sizing Guide

Womens Size & Fit

Mens Size & Fit

Back in Stock & Restock Alerts

Gift Card Validity

Pre-Ordering Out-of-Stock Items

Box vs Standard Fit T Shirts

Bundle & Save

Student Discount

Products

ORTC Rewards Membership Tiers

Redeeming Your Reward Points

ORTC Rewards FAQs

Using ORTC Rewards In-Store

Bundle deals in store

Store Open Hours & Address

In-Store Sale vs Online Sale

Click & Collect Availability

Stockists

Retail Store

What is ORTC Rewards?Updated 3 days ago