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ORTC Help Centre

You can cancel your order within 1 hour of placing it by visiting your order status page and following the cancellation link.If it&#x2019;s been more than an hour,&#xA0;reach out to us directly and we&#x2019;ll do our best to assist. Please note: Once your order has entered processing or has been shipped, cancellation may no longer be possible.If your order has already shipped, you&#x2019;re welcome to submit a return or exchange request once it arrives via our <a data-start="684" data-end="741" rel="noopener" target="_new" href="https://ortcclothingco.loopreturns.com/">Returns Portal</a>.

You can cancel your order within 1 hour of placing it by visiting your order status page and following the cancellation link. If it’s been more than an hour, reach out to us directly and we’ll do our best to assist. Please note: Once your order has e

Can I cancel my order?

Order Assistance

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How Long Is My Gift Card Valid For?

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How long are orders kept for collection?

I’ve collected my order but it’s not what I was after. Can I return my items?

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Click & Collect Open Hours

Click & Collect

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Instant Exchanges vs Normal Exchanges

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I'm Having Issues with My Return Label

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I Can't Find my Return Shipping Label

Returns & Exchanges

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When Will I Get My Pre-Order?

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Box & Standard Fit T Shirts

Bundle & Save

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ORTC Rewards and How Do I Join?

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I Changed my Mind and Didn't Use my Discount Code

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Can I Click & Collect from the Parade Store?

Do you stock anywhere else?

Retail Store

Can I cancel my order?Updated 2 months ago