You can update your order — including changing the shipping address or items — within 1 hour of placing it. To make changes, just use the link on your order status page. If it’s been more than an hour, contact us as soon as possible. We’ll do our bes
You can cancel your order within 1 hour of placing it by visiting your order status page and following the cancellation link. If it’s been more than an hour, reach out to us directly and we’ll do our best to assist. Please note: Once your order has e
Once shipped, you’ll receive a shipping confirmation email with a tracking link.Be sure to check your inbox and junk folder for:. Standard Shipping• $5 or free over $120• 3–6 business days. Express Shipping• $12 flat rate• 1–3 business days. If you h
Click & Collect is exclusively available from our Adelaide Warehouse:The open hours for Click & Collect are from 8.00am to 4pm Monday to Friday.3/938 South Road, Edwardstown SA 5039. You’ll receive an SMS or E-mail when your order is ready.Most order
Pre-order items are marked on the product page with an estimated shipping date. If your order includes both pre-order and in-stock items, the full order will be shipped once the pre-order item arrives. Please note:. - Shipping dates are estimates and
Once your order is placed, a confirmation email is automatically sent to the email address entered at checkout. If you haven’t received it:. - Check your junk or spam folder. - Make sure the email used at checkout is correct. If you think you may hav
Our gift cards are valid for 3 years from the date of purchase, giving you plenty of time to find something you love. Gift cards can be used online or in-store, and there are no additional fees or charges. If you’re unsure about the balance or expiry