Update or edit my order or shipping address?Updated 20 hours ago
You can update your order — including changing the shipping address or items — within 1 hour of placing it.
To make changes, use the link on your order status page. From there, you can:
Update your shipping address
Adjust item quantities or sizes
Cancel your order (before packing begins)
After 1 hour, orders move into processing and can no longer be edited.
If your order has already been dispatched:
Address changes: Contact the courier directly using your tracking number.
Order changes: Wait for your parcel to arrive, then submit a return via our Returns Portal.
If you’re unsure whether your order can still be updated, contact our team as soon as possible — we’ll do our best to help!