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Update or edit my order or shipping address?Updated 20 hours ago

You can update your order — including changing the shipping address or items — within 1 hour of placing it.

To make changes, use the link on your order status page. From there, you can:

  • Update your shipping address

  • Adjust item quantities or sizes

  • Cancel your order (before packing begins)

After 1 hour, orders move into processing and can no longer be edited.

If your order has already been dispatched:

  • Address changes: Contact the courier directly using your tracking number.

  • Order changes: Wait for your parcel to arrive, then submit a return via our Returns Portal.

If you’re unsure whether your order can still be updated, contact our team as soon as possible — we’ll do our best to help!

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