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ORTC Help Centre

Click &amp; Collect is a complimentary service &#x2014; there are no additional fees for using this option.

Click & Collect is a complimentary service — there are no additional fees for using this option.

Click & Collect Pricing

Click & Collect

Update or edit my order or shipping address?

Cancel my order

Order Fulfillment & Shipping

Pre-Order Items

Order Confirmation

Gift Cards

Returned Orders/Failed Delivery

How to use a gift card

Order Assistance

Fulfillment Time

Pick Up Location

Holding Period

Returning or Exchanging Click & Collect Orders

Click & Collect Open Hours

Domestic Dispatch & Shipping

Deliveries to PO Boxes and Parcel Lockers

Navidium Shipping Protection

Return to Sender

No Tracking Update

Address Changes After Dispatch

Shipping Times to the US & New Zealand

International Shipping Information

Duties & Taxes (International Orders)

Shipping & Delivery

Australia & New Zealand Returns & Exchanges

Instant Exchanges

Instore Returns & Exchanges

International Returns & Credits

Final Sale Items

Return Processing Times

Return Window

Return Label Troubleshooting

International Returns Handling Fee

Returning Items Without Original Packaging

Refunds via Afterpay

Returning a Faulty Item

Returns & Exchanges

Your Free Gift

Using Gift Cards with Discount Codes

New Subscriber Discount Code

Checkout

Sustainability & Ethics

Caring for Your ORTC Pieces

Received a Faulty Item

Unisex Sizing Guide

Womens Size & Fit

Mens Size & Fit

Back in Stock & Restock Alerts

Gift Card Validity

Pre-Ordering Out-of-Stock Items

Box vs Standard Fit T Shirts

Bundle & Save

Products

Joining ORTC Rewards

Rewards Program Overview

Redeeming ORTC Rewards

ORTC Facebook Community

When You Can’t Use Rewards Points

Birthday Rewards

Rewards Points Expiry

Unused Discount Code

Student Discounts

ORTC Rewards

Using ORTC Rewards In-Store

Bundle deals in store

Store Open Hours & Address

In-Store Sale vs Online Sale

Click & Collect Availability

Stockists

Retail Store

Click & Collect PricingUpdated 3 months ago