Can I edit my order or change the shipping address?Updated 10 days ago

Yes! You can update your order — including changing the shipping address or items — within 1 hour of placing it.

To make changes, simply use the link on your order status page. From there, you can edit details like:

• Shipping address

• Item quantities or sizes

• Order cancellations (before packing begins)

After 1 hour, orders move into processing and can no longer be edited.
If your order has already been dispatched from the warehouse, we recommend:

• For address changes: contact the courier directly using your tracking number.

• For order changes: wait until your parcel arrives, then lodge a return through our Returns Portal.

We know things happen — so if you’re unsure whether your order can still be changed, reach out to our team as soon as possible and we’ll do our best to help!