Deliveries to PO Boxes and Parcel Lockers
We currently deliver to PO Boxes and Parcel Lockers within Australia only. For all international deliveries, a valid street address is required.
We currently deliver to PO Boxes and Parcel Lockers within Australia only. For all international deliveries, a valid street address is required.
Duties and taxes are collected at checkout for international orders excluding Germany*.This means that the total amount paid during checkout includes these charges, ensuring a seamless delivery process. Due to the nature of duties and taxes being col
If your order was returned to sender, it was likely caused by a few issues, from mail-forwarding, a typo in your shipping address, or even damage to the shipping label, which can make a parcel undeliverable. These orders eventually make their way bac
If your tracking hasn’t updated for a few days, don’t stress — delays can happen while your order is moving between facilities or clearing customs. Tracking updates with Australia Post can sometimes pause while your parcel is in transit between sorti
If your order is being shipped within Australia, you can arrange a redirection by contacting Australia Post directly through the Australia Post app. For international deliveries, once your order is on its way, you’ll receive an SMS or email from DHL
Shipping times may vary depending on your location and local customs processing. All international orders are sent via DHL, FedEx, or Australia Post, with tracking details provided via email once your order ships. For US customers, Australia Post del
Shipping protection is a service that safeguards your order during transit, covering potential issues like loss or damage while your package is on its way. We offer Navidium Shipping Protection starting from $2.99, which provides coverage against los
Shipping times may vary depending on your location and local customs processing. All international orders are shipped via DHL, FedEx, or Australia Post, with tracking provided via email once your order has been dispatched. For US customers, orders se